Senior NOC Engineer
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Senior NOC Engineer at Megaport, Brisbane (Hybrid). Posted Sep 8, 2026, last seen on the employer's hiring page Nov 5, 2026.
About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered...
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The Role
Latitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity. The Network Team at Latitude.sh is a critical pillar in ensuring stable, secure, and high-performance connectivity for our customers. We operate a robust, complex, and constantly evolving global network infrastructure that supports bare-metal and cloud-adjacent workloads.
Our environment includes carrier-grade routing, switching, security, and monitoring systems, working closely with multiple transit providers and data centers worldwide. The team is hands-on, deeply technical, and driven by ownership, reliability, and continuous improvement. We are looking for a Senior NOC Engineer to join our Network Team, capable of handling operational excellence, incident response, and proactive improvements in a production-critical environment.
Key Responsibilities
- Operate, maintain, and continuously improve the logical data and security network, including edge routers, core switches, and firewalls;
- Actively troubleshoot and resolve medium and high complexity network incidents, including interaction with transit providers, IXs, and data center partners when required;
- Own end-to-end network support for customers and internal teams, from first response through to resolution, ensuring timely responses, clear communication and SLA adherence.
Perform root cause analysis (RCA) and implement preventive actions to avoid recurrence of incidents; - Manage BGP sessions with customers and peers, including customer-owned IP space (BYOIP), customer peerings, transit, IX and private interconnects.
- Respond to DDoS events and support mitigation, including scrubbing and BGP FlowSpec-based controls.
- Plan, review and execute network changes within maintenance windows, including rack and server migrations, topology changes, capacity upgrades and peer review of configuration changes before they are applied.
- Keep our source of truth accurate: network documentation, IPAM/DCIM records, procedures and incident records.
- Manage and improve network monitoring and observability, including alerts, thresholds, dashboards, logs and traffic analytics.
- Act with a strong sense of ownership and urgency, especially during off-hours and critical incidents.
Skills & Qualifications
- Bachelor's degree in Technology, Engineering, or a related field (or equivalent professional experience);In-depth, hands-on knowledge of networking protocols, with experience troubleshooting them in production:
- Layer 2: VLANs, trunking, LACP/port-channels, Spanning Tree, MAC and ARP tables
- Data centre overlays: VXLAN
- IP: subnetting, ACLs, DHCP, first-hop redundancy (HSRP/VRRP)
- Routing: BGP in depth (path selection, route policy, communities, prefix filtering) and OSPF, including BFD
- Transport and management: TCP, UDP, SNMP, NTP, SSH, syslog
- Troubleshooting: interpreting traceroute/MTR, packet capture, looking glasses and public BGP tools
- Proven ability to troubleshoot production environments with a hands-on and analytical approach;
- Strong prioritization skills and ability to operate calmly under pressure;
- Clear communication skills, with the ability to explain technical topics to different audiences;
- Proactive mindset and willingness to continuously learn and improve;
- CCNA, JNCIA or equivalent certification. CCNP, JNCIS or higher is highly regarded.
- Experience with Cisco NX-OS, Juniper Junos, and Fortinet FortiGate, or other multi-vendor environments
- Previous experience in ISP, data center, or large-scale infrastructure environments
- Familiarity with network monitoring tools (Grafana, Kentik, NexusGuard, etc)
- Experience with NetBox (or similar DCIM/IPAM tools)
- Experience interacting directly with carriers and transit providers.
What We Offer
- Best team ever. Legit. (Sorry other teams)
- Flexible work (remote-friendly & balanced schedules)
- Birthday leave—celebrate yourself 🎉
- Generous parental leave program.
- Health & wellness program
- Global team of experts who love what they do
- Recognition programs that actually mean something
- Access to an innovative and collaborative culture where your impact is visible.
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