Refund policy

This policy covers everything you can buy from FortHire. To ask for a refund, email support@forthire.com from the address you bought with, or include your receipt or key. Refunds go back to the original payment method through our payment processor, Stripe, and usually reach you in 5 to 10 business days.

Featured roles ($99 for one role, $299 for a 3-pack, or $49 with the FOUNDING49 code). We refund a Featured purchase in full only if we fail to feature the role, or if we remove it for a reason on our side. A role that closes on your own hiring page drops off FortHire, and that is not a reason for a refund.

Employer Pro ($499 a month or $4,990 a year). You can ask for a full refund within 14 days of your first payment. After that you can cancel at any time from Manage billing, and the plan runs to the end of the period you already paid for. We don't give refunds for part of a period.

FortHire Pro. You can cancel FortHire Pro at any time. If you bought through Stripe, use Manage billing on the Pro page. If you bought through Gumroad, use your Gumroad receipt email. You keep Pro until the end of the period you've already paid for, and you won't be charged again. If Pro isn't right for you, email us within 14 days of any payment (your first payment or a renewal, monthly or yearly) and we'll refund that payment in full. After a refund, Pro features on that license key switch off within about two days. The free FortHire site stays available.

Security Hiring Signals. You can ask for a full refund within 14 days of your first payment. You can cancel at any time, and you keep access to the end of the period you already paid for.

Browser tools ($2.99 and $9.99). You can ask for a full refund within 14 days of purchase. After a refund, the key for that tool stops working.

Everything else. Apart from the cases above, all sales are final.

Last updated: October 6, 2026 · The FortHire team, support@forthire.com