Technical Support Specialist
Free daily job alerts: new jobs like this one, by email.
We confirm your address first. Every email has a one-click unsubscribe.
See a sample email
Sample email, with real jobs open today
Your new matches
New jobs that fit the role, pay and location you choose.
Top-paying open roles
Pay as posted by the employer.
- Engineering Manager, Hardware Platform SecurityAnthropic, San Francisco, CA$485k–625k/yr
- Chief Information Security OfficerMETR, Berkeley$493k–579k/yr
- Principal, AI Transformation, CyberOde with Anthropic, San Francisco$450k–600k/yr
Cleared roles
Postings that mention a clearance requirement.
- Cyber Operations SpecialistDelta Solutions & Strategies, Schriever SFB, CO$95k–100k/yr
- Sr. SQL Database Administrator I (6893)MetroStar, Washington, DC$138k–184k/yr
- Network EngineerAccenture Federal Services, Reston, VA$89k–170k/yr
Remote
- MLOps / DevOps Engineer – AI InfrastructureCreatorIQ, Remote$121k–155k/yr
- Senior Associate, Third Party Risk ManagementUpstart, Remote$91k–145k/yr
- Service Desk Level 1 Analyst (Mexico)DYOPATH, Remote
Every job links to the employer's own application page.
Technical Support Specialist at AnyDesk, Shanghai, China. Posted Aug 13, 2026, last seen on the employer's hiring page Nov 5, 2026.
About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! What we are looking for: To...
Show full description
About Us
AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.
Join us in shaping the future of software technology!
What we are looking for:
To support us on our mission, we are looking for a talented and highly ambitious Technical Support Specialist. In this role, you will be responsible for providing fast and effective technical assistance for our remote access software. You must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solutions. The goal is to create value for clients that will help preserve our reputation and drive our business forward.
- Provide technical support by phone, email and live chat to AnyDesk clients
- Develop best practices for recurring problems, together with your team
- Collaborate within and outside your team to support broader business objectives
- Support our Sales and Business Development teams
- Contribute to knowledge management by creating technical articles and workarounds
- Advise the customer about our product with their business requirements in mind
- Ensure the satisfaction of our customers
Basic Qualifications:
- Very strong ability to listen attentively, apply logic and reason, follow through, can-do attitude, and exceptional communication skills both written and verbal
- Easy to work with
- Sense of urgency
- 2 years+ experience in a customer contact-centered area
- Successfully completed studies or training in the IT field
- Basic knowledge of networks and expertise in at least one operating system (Windows, macOS, Linux, Android or iOS)
- Distinct customer and service orientation and understanding of the customer point of view
- Fluency in English and Mandarin
Preferred Skills and Experience:
- Understanding of or experience with REST APIs is a big plus
- Resilient and flexible
- Positive problem-solving attitude and a hands-on mentality
- You are friendly, well-structured and analytical. You don't just want to see our customers happy; you want to make them successful!
- We also give career starters and jumpers a chance
Are you ready for exciting tasks in an agile work environment with both a professional and collegial atmosphere? Apply now! If you have any questions, feel free to reach out to Kristy Cheng, Admin & HR Manager.
Privacy Policy of AnyDesk
Hiring for this role? Feature it
Source: AnyDesk on Greenhouse. FortHire is not the employer and doesn't take applications. Report a problem or request removal.