Network Operations Center System Administrator=- Must have a TS/SCI Poly active clearance

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.   

Raytheon Digital Technology is an organization that delivers for all of those who defend us by distributing capabilities, solutions, and processes to ensure alignment around program priorities supporting program execution. We support critical programs with unclassified, classified, and proprietary information system capabilities and create end-to-end solutions to solve complex digital infrastructure problems.  

To achieve the mission of our customers, we strive to empower people with authority and responsibility and provide access to tools and resources that enable this Sr. System Administrator- Network Operations Center based in Alexandria, VA employee to continuously improve their technical and leadership competencies while achieving professional and personal goals.  

What You Will Do:  

·You will be supporting a Raytheon program in a classified environment as a Network Operations Center (NOC) System Administrator.  

·This position is responsible for monitoring the Infrastructure Service Provider (ISP) hosting equipment and services consisting of computers (server), networks, storage, and backup & archive, all in a fast-paced environment.  

·Tasks include answering and managing calls in a 24x7 monitoring center, providing prompt and professional responses to incidents and inquiries, monitoring system dashboards for the status of services, creating Incidents in the Incident Management system, assigning Incidents to the appropriate Tier-2/Tier-3 assignment groups, assisting with troubleshooting services to restore full Mission Capability, and/or coordinating with other service Providers when incidents span system boundaries.   

·Investigate and rectify procedural discrepancies as well as identifying areas of process improvement.  

This position will work a “Panama Schedule” for 24/7 shift coverage, 2 days on, 2 days off, 3 days on, 2 days off, 2 days on, 3 days off, each team works the same shift (day) for 28 days then switches to the other shift (night) for the next 28 days.

Qualifications You Must Have: 

·Typically requires a bachelor’s degree and a minimum of 2 years or prior relevant experience

·Must have active and transferable U.S. government issued TS/SCI with poly security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance 

·Experience in a technical operations environment 

·Experience with Windows 

On start date- Must have an active DoD 8570 IAT Level 2 certification (or higher) on start date. IAT Level 2 requires one or more of the following Professional Certifications: Security+, CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND 

Qualifications We Prefer: 

·Excellent interpersonal and communication skills, with a focus on clarity and professionalism 

·Experience with Linux 

·Experience with Science Logic 

·Experience with virtual/cloud computing technologies such as Citrix VMware, Amazon Web Services (AWS) 

·Experience with storage products from Oracle, EMC, Dell, Isilon, NetApp 

What We Offer: 

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. 

Learn More & Apply Now

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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