IT Support & Asset Specialist

About B2Spin

We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.

The role

B2Spin is looking for an IT Support & Asset Specialist to keep our global team connected, productive, and equipped. You'll be the go-to problem-solver for day-to-day technical needs while taking ownership of our hardware and software assets from procurement through to retirement. If you're a confident IT support professional ready to broaden your scope into asset management, we'll give you the mentorship and hands-on experience to grow into it.

What you'll do

• Deliver responsive onsite and remote technical support — diagnosing and resolving hardware, software, and network issues so the team stays focused on building great products.

• Install, configure, and maintain computer systems, and run user training to help teammates get the most from their tools.

• Own the full lifecycle of IT assets — from onboarding assignment through to secure, compliant disposal — keeping inventory records accurate and up to date.

• Drive the end-to-end procurement process, including sourcing quotes, managing vendor relationships, and processing purchase orders efficiently.

• Conduct regular asset audits covering hardware, software licences, and maintenance contracts, ensuring nothing slips through the cracks.

• Document and track every support case through to resolution, building a knowledge base that makes the whole team more self-sufficient.

What we're looking for

• Hands-on background in IT support, helpdesk, or a comparable technical role — comfortable working independently and at pace.

• Solid working knowledge of computer hardware, operating systems (Windows and macOS), and common business software.

• Sharp troubleshooting instincts with a methodical approach to diagnosing problems under pressure.

• Strong communicator who can translate technical issues into plain language for non-technical colleagues.

• Highly organised, with a track record of juggling priorities without letting details fall through the gaps.

• Able to be in the office four days a week.

• Nice to have: Familiarity with ITAM concepts, basic procurement processes, networking fundamentals, or command-line scripting (Bash or PowerShell).

Our values

At B2Spin, Passion means we genuinely love building things that matter — and we want teammates who bring that same energy every day. Performance means we hold ourselves accountable, stay transparent, and back progress over perfection. If that sounds like you, you'll fit right in.

Equal opportunities

We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.